Returns & Exchanges
At SOEK Fashion Eyewear, we want you to love your new frames. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange on all non-sale items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Eyewear
Carefully place the sunglasses in their original protective case and packaging to ensure they are not damaged during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned frames, your refund or exchange will be processed within 5-7 business days to your original payment method.
