Frequently Asked Questions

Everything you need to know about your SOEK experience.

Are SOEK sunglasses polarized?

Yes, all SOEK sunglasses feature high-quality polarized lenses designed to reduce glare and provide 100% UV400 protection for your eyes.

What materials are used in your eyewear?

We pride ourselves on sustainability. Our frames are handcrafted from eco-friendly materials including FSC-certified wood, renewable bamboo, and recycled acetate.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the country. International orders may take 10-21 days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn eyewear in its original packaging. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.

Do you offer a warranty on your products?

Every pair of SOEK sunglasses comes with a 12-month warranty against manufacturing defects. This does not cover normal wear and tear or accidental damage.

How should I clean and care for my sunglasses?

To maintain your lenses, always use the microfiber pouch provided. Avoid using harsh chemicals or paper towels, and store them in their protective case when not in use.